An internationally recognized research university known for its excellence in law, engineering, and a diverse array of degree programs, the University of Canterbury is New Zealand’s second-oldest institution of higher learning. Like many higher ed institutions, the university provides IT resource access to a large and particularly dynamic user population. It’s not uncommon for students to also serve as research assistants or temporary staff or for employees to enroll in courses.
The university’s identity and security teams must manage joiner/mover/leaver identities throughout these complex and ever-changing life cycles while ensuring that they can maintain granular control and visibility.
The university’s identity and security teams were impeded by a bespoke legacy IGA solution that created visibility challenges – and required extensive coding and other manual steps before accounts could be provisioned and de-provisioned. In today’s increasingly cloud-centric and digital-first world, these time-consuming, labor-intensive processes were inefficient and burdensome.