What is your role at Saviynt, and what does an average day look like?
As a part of the Professional Service team, I primarily work with partners and customers to implement IGA solutions and help them achieve maximum value from Saviynt. I frequently answer questions from our customers and partners, guiding them towards the right solution. For example, when training the new customers on the product, they require help setting up their own local environment – which provides learning opportunities about specific functionalities on the Saviynt Enterprise Identity Cloud.
As a Technical Lead, I am also a resource for many colleagues. When they have questions, I am often the first person they turn to. Suppose I have worked on similar scenarios or know a workaround solution. In that case, I take the time to respond to them and help them solve their use cases. I also let them know about any potential issues they may encounter along the way. We regularly discuss enterprise use cases within the team so that we can help our customers navigate their IGA journey.
What are some challenges that you have enjoyed working at Saviynt?
Recently, a customer had a very complex requirement for their legacy mainframe applications. They wanted to provision multiple accounts for multiple targets, each with a different configuration based on a single request submitted by the end-user. We did several brainstorming sessions to solve this because there is no built-in feature to manage this use case (at least not yet). Finally, we arrived at a custom solution. I proposed the solution to the customer, and we developed a proof-of-concept (POC), which is currently in the testing phase.
What brought you to Saviynt?
My colleague Rajesh Gaddam and I had worked together at a previous company (Infosys), and he reached out about the opening at Saviynt. There he was always a great mentor to me. It was my first job, and Rajesh was a seasoned solution architect. He had a very positive impact on me from the very beginning, and always provided me with valuable guidance. He was the single strongest motivating factor for me to join Saviynt.
Another key factor in my decision was the growth of the company. At the time, Saviynt quickly picked up significant market share and gained recognition in the IAM world for being an innovator – which was another driving factor. I love working for fast-growing and innovative companies that think outside of the box.
How has Saviynt impacted your life and career?
Saviynt has helped me grow – both personally and professionally. By letting me take the lead on my work, it allows me to decide the way I want to approach problems and solve them. This has honed my critical thinking and problem-solving capabilities. Saviynt also has a supportive culture that is solutions-centered. If we make mistakes or make the wrong choice in a situation, we, as a team, learn from it. We focus on the solution rather than placing blame.
Additionally, I have learned how to manage my time when engaged in multiple projects. Because we always have multiple projects going on at once, much of which has to be delivered simultaneously, I have learned how to prioritize both my time and energy.