Genesys PureCloud
Genesys PureCloud
Overview
Genesys PureCloud is a cloud-based customer experience platform developed by Genesys, It is designed to help organizations deliver exceptional customer service and engagement across multiple channels, including voice, email, chat, social media, and more.PureCloud provides a comprehensive set of features and tools to support contact centers and customer service operations. The Genesys PureCloud integration enables you to seamlessly integrate with Genesys PureCloud to manage user lifecycle and govern access to their Groups and Roles.
Supported Features
This community integration is built using Saviynt standard REST connector, for additional features available on REST please refer to product documentation
| Feature | Capabilities |
| Supported Entitlements | Roles, Groups |
| Data Import | Full Account Import Full Access Import |
| Account Provisioning | Create Account Remove Account Enable Account Disable Account |
| Access Provisioning | Add Access Remove Access |
Support
Standard support provided for our core frameworks or connectors(REST, SOAP, JDBC, LDAP, PowerShell, Extensions, Connector Frameworks or APIs) will be applicable to community innovations. This includes basic troubleshooting and guidance on usage. Users are encouraged to seek support primarily through community channels. This includes forums, user groups, and other community-driven platforms where members can share knowledge and solutions.
Provider Information
The connector is built by Saviynt Community Members.
Pricing
Use this integration at no additional cost - it's part of your licensed applications. Maximize your subscription by leveraging any connectors within your app limit, enhancing your capabilities without extra fees.
App Type
Community Innovation
Community Sourced Apps are offered "as is" without warranties of any kind. We do not endorse or guarantee the functionality, reliability, or performance of these Apps.Resources
Documentation ↗