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Zendesk for Service

Zendesk


Overview

Zendesk is a cloud-based help desk management solution offering customizable tools to build customer service portal, knowledge base and online communities. Set up and use the Zendesk integration to read and write data to the Zendesk application.  It supports full import of accounts and entitlements to EIC along with accounts that have access to those entitlements. 

Supported Features

For detailed feature list, please refer to product documentation

Feature Capabilities
Supported Entitlements Group, Custom_Role
Import Full Account Import
Full Access Import

Provisioning Create Account
Update Account 
Enable Account 
Disable Account
Remove Account
Add Access
Remove Access

 

Support

Saviynt Certified Connector

Provider Information 

This connector is developed by Saviynt Product Engineering

Pricing

Use this integration at no additional cost—it's part of your licensed applications. Maximize your subscription by leveraging any connectors within your app limit, enhancing your capabilities without extra fees.

Details
Published by Saviynt

App Type

Saviynt Certified

App or Connector Developed by Saviynt's Engineering team and supported under Saviynt's support and maintenance agreement
App Category ITSM or IT Operations
Product Identity Governance & Administration (IGA)
Pricing Free

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