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Why CISOs Must Re-Think Identity Posture Management for AI Agents

Software Analyst Cyber Research (SACR) defines a new category, Agentic ISPM, for the shift from static reviews and dashboards to governed, verifiable remediation across human, non-human, and AI-agent identities. Get the independent analysis, benchmark data, and buyer's framework in one report.

About the report

 

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Identity is the perimeter, and misconfiguration - not phishing - is still the most consistent precondition for breach. As AI agents and non-human identities flood enterprise environments, the hard part is no longer seeing the risk. It's closing the loop between finding a risk and verifiably fixing it at machine speed. In this report, SACR analyst Lawrence Pingree (formerly of Gartner) lays out what separates governed, closed-loop remediation from "risky automation with better branding."

 

What you'll learn

  • The three-phase evolution of ISPM — and the five capabilities that define Agentic ISPM: write-back, human approval gating, change verification, rollback, and audit-grade evidence.
  • Independent benchmark data on where autonomous remediation is defensible today (AWS: ~95% expert accuracy/success) versus where human-in-the-loop remains essential (Okta: ~65%/50%).
  • A Buyer's Lens evaluation framework across surface coverage, control-loop maturity, remediation credibility, operational burden, and evidence-grade reporting.

 

Built for identity and security leaders

Written for CISOs, VPs and Directors of IAM, and identity security architects who already have continuous visibility, and now need to govern and remediate NHIs and AI agents at machine speed, especially where IGA is central to the identity program and regulatory pressure (NIS2, DORA, SEC) is rising.

Report findings

50:1
How far non-human identities can outnumber human users in enterprise environments.
97 %
Share of non-human identities estimated to carry excessive privileges.
50 %
Projected reduction in the time to exploit account exposures as AI agents scale, by 2027.