International Music Brand Secures, Centralizes, and Simplifies Compliance

The Opportunity

Temporary, Homegrown Solutions a Record Scratch For Modern, Global Enterprises

With over 10,000 users around the globe relying on almost 50 different applications, one of the world’s leading music companies needed to automate and standardize access across a geographically and technically diverse environment. This included thousands of third-party service providers, temporary workers, and hundreds of partners—as well as executive leaders with rapidly changing travel schedules. Each of these groups had different access needs and unique workflows.

Given its vast international workforce, integrating identity and account systems was crucial. The company needed a better way to meet this large-scale challenge and comply with stringent fraud prevention and data protection standards.

Before implementing Saviynt IGA, its internal teams were relying on manual account provisioning solutions they’d built as a stopgap to manage and provision dynamic distribution lists and groups. It was never intended for long-term use, and all application onboarding had to be accomplished manually.

Putting identity front and central to a core strategy, the global music brand sought more advanced functionalities, including the ability to automate joiner-mover-leaver (JML) provisioning processes, create advanced security reports, integrate analytics with their security information and event management (SIEM) platform, and support single sign-on and routine attestations.

The company leveraged Saviynt’s unified cloud platform to put scalable identity as core to a broader more agile digital innovation.

The Solution

Integration is Instrumental to Effective Compliance

With Saviynt IGA, the company implemented coarse- grained access controls that govern identities within AD and Entra ID (Azure AD). Their teams also integrated Workday and ServiceNow identity repositories for contingent workers and label partners, respectively. The company’s HR department provided the single source of truth across the entire organization, and Saviynt IGA leveraged that data to automate provisioning for a growing number of applications.

The music brand’s one-year staged deployment of Saviynt IGA began with a complete restructuring of AD, the build-out of contingent worker identities within Workday, and the implementation of new JML workflows.

The Lessons Learned

Convergence boosts more than just security.

When teams are spread across different time zones in different countries, each region has a unique way of doing things. Standardizing processes and account data requires a lot of communication. But in the end, getting on the same page builds a more cohesive organization.