Informatica Reimagines Its Future Through Saviynt Technology

Why Informatica doubled-down on Saviynt

Informatica's Challenge

Informatica delivers award-winning data technology and industry leading data management solutions.  As the world leader in Enterprise Cloud Data Management, Informatica’s solutions and products are utilized around the world by game-changing corporations seeking a holistic approach to security.

With notable customers like JLL, Nissan and Kelly Services, Informatica provides strategies that help data-driven digital transformations, enabling the next generation of intelligent enterprise to operate under an umbrella of security and privacy.

Informatica underwent a huge shift in strategy when it moved from a public company to a private firm. The changeover came at the same time Informatica moved from a perpetual licensing model to a cloud subscription model.  But how they provided service to their customers was just the beginning of their challenge:  Informatica had to launch its internal IT business into the future very quickly to securely meet their new business goals.  Decentralized requests and incident tickets, a disjointed approval chain, lack of audit trail, and time lost on request fulfillment were stifling Informatica’s fast pace of change.