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Hybrid Teller Integration Framework

Inspira


Overview

Organizations that continue to operate legacy or proprietary systems such as Integrated Teller face considerable technical and operational barriers when attempting to implement modern Identity Governance and Administration (IGA) solutions like Saviynt. These older systems are often closed environments with limited interoperability, lacking support for widely adopted integration standards such as RESTful APIs or SCIM (System for Cross-domain Identity Management).

Instead of offering real-time, structured API-based communication, Integrated Teller relies exclusively on outdated flat-file exports—typically in static, custom formats. These files are not only incompatible with Saviynt’s expected data schemas but also lack the flexibility and real-time capabilities required to support dynamic identity management processes. As a result, identity ingestion becomes a manual, error-prone process requiring extensive customization, transformation logic, and ongoing maintenance.

This disconnect between systems severely hampers the ability to perform critical governance activities, including timely access reviews, accurate role-to-user mapping, and automated user lifecycle events (such as onboarding, offboarding, and access certification). The lack of real-time synchronization and data fidelity increases the risk of unauthorized access, delays in deprovisioning, and incomplete audit trails. Ultimately, this misalignment compromises visibility across the identity landscape and poses serious challenges to meeting regulatory compliance and internal security policies.

Customer Value

The Integrated Teller Hybrid Framework acts as a critical bridge between legacy systems and modern identity governance solutions, allowing organizations to onboard and manage identities from platforms that do not support current integration standards. By enabling connectivity with these traditionally isolated or manually managed applications, the connector delivers end-to-end visibility, enforces governance policies, and strengthens compliance across the identity ecosystem.

It automates the ingestion of identity data through configurable workflows and supports seamless integration with platforms like Saviynt. This reduces manual effort, minimizes risk, and accelerates the adoption of modern IGA capabilities across legacy environments.

Download the full solution brief here

The Integrated Teller Hybrid Framework addresses the absence of REST and SCIM APIs by leveraging custom transformation logic to effectively process flat text files. It ensures consistent data formatting, cleansing, and mapping into Saviynt, reducing errors and improving audit readiness. Despite relying on manual provisioning through ITSM platforms, the solution maintains full access governance using Saviynt’s policies, attestations, and workflows. Additionally, it automates the ingestion and transformation of user data, eliminating the need for daily manual file handling and uploads, thereby streamlining operations and enhancing overall efficiency.


Features

  • Enables file-based ingestion from non-API legacy systems
  • Converts raw text to structured formats (CSV/JSON)
  • Supports governance without native API integration
  • Automates parsing and ingestion schedules
  • Delivers clean, mapped data for Saviynt workflows
  • Reduces manual effort and error risk
  • Triggers ITSM provisioning tickets from Saviynt
  • Ensures visibility through approval workflows
  • Maintains full audit trails for access changes
 

Support

Please contact the Provider for Support related information.


Provider Information 

Inspira Enterprise is a global Cybersecurity Risk Management & Digital Transformation service provider across the Americas, Asia Pacific, Middle East, India and Africa regions. Inspira offers end-to-end cybersecurity services spanning advisory, transformation and operations powered by its proprietary iSMART2 (Intelligent | Simplified | Measurable | Adaptive | Risk Based | Threat Centric | Tailored) framework to mitigate cyber threats and risks. Connect with Inspira to build a flexible framework for IT orchestration and strengthen core business security with best-in-class cybersecurity solutions. Read more: www.inspiraenterprise.com.


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Published by Inspira Enterprise
Solution Type Product Accelerators
Category Implement
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