Genesys PureCloud
Genesys PureCloud
Overview
Genesys PureCloud is a cloud-based customer experience platform developed by Genesys, It is designed to help organizations deliver exceptional customer service and engagement across multiple channels, including voice, email, chat, social media, and more.PureCloud provides a comprehensive set of features and tools to support contact centers and customer service operations. The Genesys PureCloud integration enables you to seamlessly integrate with Genesys PureCloud to manage user lifecycle and govern access to their Groups and Roles.
Supported Features
This community integration is built using Saviynt standard REST connector, for additional features available on REST please refer to product documentation
| Feature | Capabilities |
| Supported Entitlements | Roles, Groups |
| Data Import | Full Account Import Full Access Import |
| Account Provisioning | Create Account Remove Account Enable Account Disable Account |
| Access Provisioning | Add Access Remove Access |
Support
Community apps are provided "as is" with troubleshooting and usage guidance available for our core frameworks or connectors (REST, SOAP, JDBC, LDAP, PowerShell, Extensions, Connector Framework or APIs). Customers are encouraged to seek support primarily through community channels. This includes Saviynt forums, user groups, and other community-driven platforms where members can share knowledge.
Provider Information
The connector is built by Saviynt Community Members.
Pricing
This app will count toward the number of apps included in your Saviynt license.
App Type
Community App
Resources
Documentation ↗