In the new Voice of the Customer report for Identity Governance and Administration, Gartner Peer Insights has recognized Saviynt as one of “the vendors that are the most highly rated by their customers” by including us in their Customers’ Choice quadrant.
The report synthesized and evaluated ten IGA vendors based on feedback and ratings from end-user professionals who have experience using and implementing IGA solutions. Out of those ratings, Saviynt was recognized with a Customer’s Choice distinction because of the company’s higher than average reviews related to product capabilities and sales and deployment experience.
Complementing this report, earlier this month, Saviynt received the highest possible scores in five of seven competitive criteria categories in the 2022 Gartner® Solution Comparison for Identity Governance and Administration (IGA).
The Gartner Peer Insights Voice of the Customer report is a research document that “synthesizes Gartner Peer Insights’ content in a specific market for the previous year. Based on verified customer reviews, the report uses “the most updated view of the vendors and products.” This peer perspective along with the individual detailed reviews is complementary to expert research and was developed as an additional resource for end-users in their buying process.”
Saviynt received the most 5-star reviews in the past year. Here is a sample of what our customers said:
Source: Gartner Peer Insights “Voice of the Customer” Identity Governance and Administration, December, 2022.
Full-featured IGA solutions have become increasingly important in recent years. Ongoing business transformation initiatives and remote work have changed the cybersecurity landscape, elevating identity as the new security perimeter. This digital transformation can serve as a catalyst for the modernization of governance programs. Remote workers and reliance on third-party vendors and contractors are the new normal, but they introduce security risks. At the same time, IT ecosystems are growing, with skyrocketing numbers of silicon identities (bots, loT, workloads) that expand the attack surface. And privacy regulations, in an effort to keep up with the evolving threats, continue to evolve.
IGA brings together user provisioning, entitlement discovery, improved decision-making processes, and access reviews and certifications with identity lifecycle. Inappropriate and outdated access to company resources is common across many enterprise IAM programs today, creating substantial risk. Comprehensive IGA programs can help identify and manage these risks and address compliance requirements.
In contrast, light solutions offer basic IGA functionality and may be well suited for smaller organizations in lightly regulated industries, but they lack the features needed to support complex workflows, separation of duty (SoD), reporting, and coverage for the on-premises and multi-cloud environments many organizations need. Additional point products would need to be added and integrated to meet outlying needs, contributing to increased management, training and potential professional services, leaving organizations right where they started: with an IT and security stack that costs more, is difficult to manage, doesn’t shrink the threat landscape, and is built with point solutions.
Identity governance allows companies to take advantage of the benefits of digital transformation and achieve regulatory compliance while ensuring that only the right people (or machines) have access to the right things at exactly the right time. Correctly done, IGA can increase an organization’s efficiency, improve its security posture, and provide valuable insights about employee activity and needs.
At Saviynt, we believe in creating a partnership with our customers. Our focus on customer service gives us insights into each customer’s unique needs so that we can get them up and running quickly, increase their ROI, reduce their costs, and increase their productivity.
Gartner Peer Insights content consists of the opinions of individual end users based on their own experiences with the vendors listed on the platform, should not be construed as statements of fact, nor do they represent the views of Gartner or its affiliates. Gartner does not endorse any vendor, product or service depicted in this content nor makes any warranties, expressed or implied, with respect to this content, about its accuracy or completeness, including any warranties of merchantability or fitness for a particular purpose.
Gartner Peer Insights reviews constitute the subjective opinions of individual end users based on their own experiences and do not represent the views of Gartner or its affiliates.