Saviynt's Response to Covid-19

How Saviynt will continue providing business and service continuity while keeping employees and customers safe

Given the spread of the novel coronavirus (COVID-19) and its declaration by the World Health Organization (WHO) as a public health emergency, Saviynt has taken actions to ensure the safety, health and wellbeing of our people, clients, guests, suppliers and contractors. We do not foresee any impact to the delivery of Saviynt services due to COVID-19, and we are committed to keeping our service up and running for our customers around the globe.  Saviynt’s cloud-based, single-tenant architecture model approach is designed to operate without any service disruptions.

Please note that we will continue to follow updated information from the World Health Organization, the Centers for Disease Control, the U.S. Department of State, and government and health officials in local communities where our employees live and work.

The steps we have taken internally

We are closely following the recommendations of local and international health authorities—including those of surrounding countries—and we’re communicating on a regular basis with our teams.

Concretely, we have put in place the following steps:

  1. Activating our Business Continuity Plan (BCP), as detailed below
  2. Monitoring the situation daily and providing a channel for any questions
  3. Discouraging, for the time being, unnecessary travel to countries with a high level of risk

Saviynt’s Business Continuity Plan for our Customer’s Own Business Continuity

As a SaaS company with a geographically-dispersed team and flexible, remote workforce, we are prepared to virtually manage business continuity challenges and ensure that our customers have uninterrupted service even in this fluid and evolving situation. We do not foresee any impairment of our critical business operations due to COVID-19. Our approach is designed to ensure that our service remains available to our customers during times of natural disaster or other unexpected and challenging events such as this. Our business continuity planning also requires us to maintain  open channels for timely communications with our customers and other stakeholders, and incorporates strategies for mitigating the potential impacts of a reduced workforce as well as the protocols and standards set by the Centers for Disease Control and Prevention (CDC) and the World Health Organization (WHO).  

You may be certain that Saviynt prepared and capable of supporting your organization in this time, and we are the partner who will see to our business continuity to ensure your own. 

As our priority is to be able to deliver the expected service to you, our clients, our Business Continuity Plan is focused on adhering to our commitments and maintaining a level of activity to this effect, all the while ensuring the health and safety of our employees.

Many thanks,

Yash Prakash
Chief Operations Officer